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The Secrets of Professional Listeners
Uncover the difference that makes the difference
Today we explore communication lessons from professionals who rely on their listening skills. I have curated lessons from several professional roles that cut through the typical advice we hear.
Let’s go beyond the standard guidance to uncover the difference that makes the difference, and become better listeners.
Content warning: reference to suicide, emotional distress and the Samaritans charity.
The Spy Catcher
Once you understand what they think is prosperity from their point of view, you know exactly what they’re going to do every minute of the day.
Robin Dreeke recruited foreign spies for the FBI. He mastered his listening skills by running the behavioural analysis programme for counter-intelligence for twenty-one years.
In conversation with Oscar Trimboli, he anchors successful listening to understanding what prosperity means to your counterpart.
Robin Dreeke shares four secrets to highly effective listening that shifts the entire conversation to be about the other person.
- Seek their thoughts and opinions because we only seek the thoughts and opinions of people with whom we want to…